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Resolving complaints about solicitors

Guidance on compensation

If we find that you have received poor service from your solicitor, we may tell your solicitor to pay you compensation. Find out how to complain about poor service.

We can tell your solicitor to

  • reduce their bill
  • pay you compensation for distress and inconvenience
  • pay you compensation for financial effects of poor service
  • take specific action
  • all of the above


Bill reduction

Distress and inconvenience

Financial effects