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Resolving complaints about solicitors

Contact us

Helpline - 0845 608 6565

Open Monday to Friday, 9am to 5pm.

Calls to our helpline cost no more than 5p per minute for BT customers. Other networks' charges may vary.

Complaint about your solicitor?

You will need to read our booklet "Can we help?" (PDF 210K) to see if we are able to assist you.

If after reading the booklet you still want to complain about your solicitor, please print and complete our complaint form (PDF 56K) or complaint form (DOC 224K) before returning it to us at the address below.

For all other enquiries, please contact us using one of the methods below.

Postal address

Legal Complaints Service
Victoria Court
8 Dormer Place
Leamington Spa
CV32 5AE (map of location)

When contacting us please include all relevant documents. It would help us to process your complaint if you supplied copies (keeping originals for your records). Do not use pins or staples to secure the papers.


292320 Leamington Spa 4


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Switchboard and fax

Tel: 01926 820082
International: +44 (0)1926 820082
Fax: 01926 431435
Minicom: 0845 601 1682